The Promise!

Hey Guys!
Sorry but this is a sort of... down post, but my next post won't be, and if it is, I promise you all that I will do a horrible challenge of your choice on video for all of you, that will stay on the Internet forever... Great

Anyway, I have a question,  why do people think it's okay to say to somebody "if you are ever upset,  you can talk to me"? This sounds like I'm complaining;  I'm not,  but there comes a time when you are upset, and that person doesn't do anything about that. It hurts knowing that somebody can be so insensitive as to even say that and not do anything about it.  

I understand that they do it out of good will, but it really does harm someone to say something like that.
I'm not showing off or anything,  but I help one of my friends way to often then I should.  Some times,  she treats me badly; punches me or calls me bad names, but I told her that I'd help her with any problems she had, she relies on me to help her out because of that little promise.  I help all my friends out, no matter how much I know (or don't know) them.

All I'm saying is,  please don't make these promises if you can't forfill them. I don't want anybody to hurt like I do sometimes. 

I'm usually scared to talk to people about my problems, as wayyy back in Primary School,  my friends couldn't keep my secrets. I was left out, and hated. I have much better friends now, and I can tell them anything.  What I'm saying is,  if you have problems,  find somebody you can trust enough to tell them anything, and also,  treasure the people you have around you.